Refund policy

Welcome to Quick Buy Online. Customer satisfaction is our top priority, and we strive to provide a smooth and reliable shopping experience for all our customers. If you receive a damaged, defective, or incorrect product, our support team is here to assist you.

Return Policy

Customers may request a return or exchange within 3 days of receiving their order.

To qualify for a return or exchange, the following conditions must be met:

The product must be unused and in its original condition

The item must be returned with its original packaging

All tags, accessories, and invoices must be included

Products damaged due to customer misuse are not eligible for return

Non-Returnable Items

The following items cannot be returned or exchanged:

Used products

Customer-damaged items

Products returned without original packaging

Clearance, discounted, or sale items (if applicable)

Refund Policy

Refunds are processed only in approved cases, including:

Incorrect item delivered

Damaged or defective product received

Paid item unavailable due to stock issues

Once approved, refunds may take approximately 5 to 7 working days to process. Refunds will be issued through the original payment method or via bank transfer, depending on the situation.

Exchange Policy

Customers may request an exchange in case of:

Wrong size received

Incorrect product delivered

Defective or damaged item received

All exchanges are subject to product availability.

Return & Support Process

To request a return, refund, or exchange, please contact us through the details below:

Quick Buy Online
Email: info@quickbuyonline
Phone/WhatsApp: 0315-6744444

Warehouse Locations

  • Near Pace Mall, Link Road, Lahore

  • G-10 Markaz, Islamabad

  • 17-A Model Town, Multan